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How to Reset Alexa [Guide]

Alexa is Amazon’s voice assistant platform. This article will teach you how to reset Alexa in case her personality changes, she stops responding when you say the wake word or if an update has rendered your Echo useless.

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If you possess an Alexa device, you will need to factory reset it at some point.

You should restart your Alexa device in the following situations:

  1. Do you want to upgrade your Echo Dot?
    • Before returning or donating your old gadget, be sure it’s been reset.
  2. Do you want to update your Amazon account?
    • Restart the setup procedure by resetting your Echo.
  3. Do you have problems that won’t go away?
    • If required, try disconnecting the device first and then factory resetting it.

The Difference Between Rebooting and Resetting Your Alexa Device

If your Echo device isn’t functioning, you have two main alternatives for getting Alexa to operate again.

  1. The first thing you should do is reboot your computer. The majority of problems can be fixed by disconnecting your Echo, waiting a few minutes, and then plugging it back in.
  2. If restarting does not solve your problem, you could attempt factory resetting the device. The settings will be erased, and the product will be returned to its original condition. After that, you may begin a fresh setup procedure with the device.

You may factory reset your Alexa device in two ways. The first is via the Alexa app, while the second is through the device’s physical buttons. The rest of this tutorial will lead you through each step.

How to Use the App to Reset Alexa

Alexa may be reset via the phone app or the online app at https://alexa.amazon.com.

1. Go to “Devices” and then to “Echo & Alexa.”

In the Alexa app’s bottom right corner, tap “Devices.” Then, in the top left of the screen, pick “Echo & Alexa” from the menu. This will provide a list of all Alexa devices in your home.

2. Select the Alexa Device to Reset from the drop-down menu.

Select the Alexa device you need to reset from the list of devices.

wn menu.

3. At the bottom of the menu, choose “Deregister” or “Factory Reset.”

There are two names for resetting the device, depending on the device. “Factory Reset” is located at the bottom of the menu for Alexa screen devices. You’ll notice an option to “Deregister” the device for all other Alexa devices. Both of these solutions will reset your Echo in the same way.

4. Confirm that you wish to Deregister or Reset your device.

Select “Factory Reset” or “Deregister” to confirm that you wish to reset your device. Select “Cancel” if you do not wish to reset the device.

Confirm Alexa Device Deregistration

Confirm that Alexa’s screen has been factory reset.

How to Reset Alexa from a Mobile Device

Another approach is to use physical buttons to reset your Alexa device. Depending on the device, this method differs. Some Echo devices include a pin-style reset button, while others have a mix of other Echo buttons.

How to Reset the Echo Dot or the Echo Plus

To reset your Echo or Echo Dot device, follow the steps below. The procedure varies based on the device’s generation. For an Echo or Echo Dot from the same generation, the procedure is the same.

Reset your Echo Dot or Echo 1st Gen.

Press the reset button on the bottom of the gadget with a paper clip. Wait 5 seconds after pressing the reset button for the ring light to turn off and then on. You may either start the setup in the Alexa app or disconnect the device to sell, gift, or give to another user when the ring light lights yellow.

Echo Dot or Echo 2nd Generation Reset

At the same moment, press and hold the microphone off and volume down buttons. You must press and hold both buttons for around 20 seconds. The Alexa light will turn orange, then blue, throughout this period. Continue to wait until the light ring goes off and then back on. After that, the light ring will become orange. You may then begin the setup in the Alexa app or disconnect the device to sell, donate, or gift to another user.

Reset the Echo Dot, Echo 3rd Generation, or Echo 4th Generation

Hold down the action button for around 25 seconds. The action button, which has a dot on it, is often used to ask Alexa to listen for a command. The light ring will pulse orange for 25 seconds before turning off. When the light ring is in setup mode, it will switch back on and turn blue before becoming orange again. Then you can either start the setup in the Alexa app or disconnect the item to sell, donate, or gift it to someone else.

How Do You Reset Your Echo Plus?

You may reset your Echo Plus devices in one of two ways: 1) by removing all settings and factory resetting the device, or 2) by erasing your personal data but preserving the smart device connections.

1st Generation Echo Plus Reset

Option 1: Delete All Information and Connections Reset your smartphone completely by pressing and holding the button on the bottom of the device for 8 seconds with a paper clip. Before turning off, the light ring will become orange, then blue. When it is in setup mode, the light ring will come on again and flash yellow. After that, you may either begin the setup procedure or disconnect it in order to sell, donate, or gift it to someone else.

Option 2: Erase Personal Data While Keeping Smart Device Connections If you wish to delete your personal information but maintain your smart device settings, follow the same steps. Press and swiftly release the reset button on the device’s bottom using a paper clip. The light ring will begin to glow orange, indicating that it is currently in setup mode. The setup procedure may then be restarted by opening the Alexa app.

See the Video Guide for the 1st Generation Echo Plus.

2nd Generation Echo Plus Reset

Option 1: Delete All Information and Connections At the same moment, press and hold the volume down and mute buttons. You must press and hold both buttons for around 20 seconds. The light ring will cycle on and off many times. Then you can either start the setup in the Alexa app or disconnect the item to sell, donate, or gift it to someone else.

Option 2: Erase Personal Data While Keeping Smart Device Connections If you wish to delete your personal information but maintain your smart device settings, follow the same steps. For 20 seconds, press and hold the action button. The action button is the round dot-shaped button that is often used to rouse Alexa for a command. The light ring will turn off and then on after 20 seconds. Setup mode has now been activated on the device. You may resume the setup procedure in the Alexa app and your smart device connections will remain intact.

See the Video Guide for the Echo Plus 2nd Generation.

How Do You Reset Your Echo Show?

Option 1: Delete All Information and Connections Hold the mute and volume down keys together for 15 seconds to reset the Echo Show. Keep the buttons pressed until the Amazon logo appears on the screen. You may then disconnect the device to sell, donate, or gift it to another user, or you can restart the setup procedure by following the onscreen steps.

Option 2: Erase Personal Data While Keeping Smart Device Connections If you wish to maintain your smart device connections, use the Reset Alexa by App steps above to reset the Echo Show. Simply choose the option to keep your existing smart home device connections.

See the Video Guide for the Echo Show.

How to Reset the Echo Subsystem

For 25 seconds, press and hold the action button on the rear of the Echo Sub. You may then re-start the setup procedure in the Alexa app, or you can sell or give your Echo device.

How can I reinstall Echo Studio?

For around 20 seconds, press the volume down and microphone off buttons simultaneously. The light ring will cycle on and off many times. After that, you may either restart the setup procedure using the Alexa App or sell or give the device.

How can I re-enable Echo Input?

For around 25 seconds, press and hold the action button. The action button, which has a dot on it, is usually used to manually activate Alexa for voice requests. The LED will turn orange, then blue, after 25 seconds. The LED will then cycle on and off many times before shifting to orange. When the LED turns orange, you may either sell the device or restart the setup procedure in the Alexa app.

Alexa’s Best Devices

Check out these additional options to improve Alexa’s performance:

P.S. If you have a question, want to assist someone else, or want to share your experiences, please leave a comment below. Thanks!

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Frequently Asked Questions

How do you do a soft reset on Alexa?

A: The first and best way to prevent a hang on an Alexa device is by doing a soft-reset. First, turn off your Alexa speaker for 10 seconds, then power it back on. This will reset the speakers without having to restart Amazons servers that may be causing the issue in your voice assistant

How do I reset my Alexa Echo without the app?

A: You can reset your Amazon Echo without the app by going through the settings of your device. From there you will need to remove Alexa from all devices on your account, then create a new account with just one device attached, and re-add Alexa into that only device.

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